← Letter from the Future

This is a translation of the original Polish-language document. Our service is governed by Polish law; in the event of any discrepancy, the Polish version prevails.

Terms of Electronic Service Provision

for the "Letter from the future" application · effective as of 01.08.2026

§ 1. General provisions

These Terms set out the rules and conditions for using the web application operating under the name "Letter from the future", including the rules for providing electronic services through it, the rights and obligations of the Service Provider and Users, the technical requirements necessary to use the Application, and the procedure for submitting and handling complaints.

The Service Provider operating the Application and providing electronic services through it is:

  • Name (full name / company): Kinga Czerlikowska
  • Address: Beskidzka 36, 34-300 Żywiec, Poland
  • Tax ID (NIP): 5532291029
  • Business registry number (REGON): 241775190
  • Email address:

(hereinafter the "Service Provider"). The Service Provider can be contacted by email at the address indicated above, or in writing at the indicated address.

These Terms are made available free of charge before a User starts using the Application, in a way that allows every User to read their content, as well as to obtain, record, reproduce and store them in the ordinary course of business.

Use of services requiring the conclusion of a contract begins once the User has read and accepted these Terms. Acceptance of these Terms does not constitute consent to the processing of personal data for marketing purposes or consent to receive commercial information.

The Application is designed to support Users in identifying, describing and planning the achievement of personal or professional goals. The Application is not a therapeutic, medical or investment tool, and does not provide professional advice.

The Service Provider provides services within the territory of Poland and the European Economic Area.

The Application is intended exclusively for persons who are at least 18 years old and have full legal capacity.

§ 2. Definitions

Whenever these Terms refer to:

  • "Application" – this means the website or application operating under the name "Letter from the future", available at www.letter-from-the-future.com;
  • "Service Provider" – this means the entity indicated in § 1(2) of these Terms;
  • "User" – this means a natural person using the Application, in particular completing the Form and ordering the generation of a Letter from the Future;
  • "Consumer" – this means a User who is a consumer within the meaning of Article 22¹ of the Polish Civil Code, and, to the extent provided for by law, also a natural person entering into a contract directly related to their business activity where the content of that contract shows it is not of a professional nature for that person;
  • "Form" – this means the set of questions made available in the Application about the User's plans, needs, and personal or professional goals, the completion of which is necessary to generate the Letter;
  • "User Content" – this means the information, answers, descriptions and other content entered by the User into the Form or provided to the Service Provider in connection with using the Application;
  • "Letter from the Future" or "Letter" – this means the personalized digital content prepared on the basis of the User's answers, presenting, in narrative form, an assumed future situation in which the User has achieved the described goal, and a possible path leading to its achievement;
  • "Consultation" – this means contact with the User initiated at the User's express request in order to discuss their needs, expectations, goals, or the possibility of using the Service Provider's services;
  • "Offer" – this means information about products or services prepared at the User's request which, in the Service Provider's preliminary assessment, may match the needs described by the User;
  • "Commercial Information" – this means information intended, directly or indirectly, to promote goods, services, or the image of the Service Provider or another clearly identified entity.

§ 3. Types and scope of services provided

Through the Application, the Service Provider provides a service consisting of:

  • making the Form available to the User;
  • enabling the User to enter answers concerning their personal or professional goals;
  • processing the answers provided to the extent necessary to prepare the Letter;
  • generating a personalized Letter from the Future;
  • sending the Letter to the email address indicated by the User, or making it available through the Application.

Generating and delivering the Letter is free of charge. Using this free service does not depend on giving consent to receive commercial information or to direct marketing.

After the Letter has been generated, the User may, at their own discretion:

  • ask the Service Provider to carry out an additional Consultation;
  • ask the Service Provider to prepare an Offer tailored to the needs and expectations described in the Form;
  • give voluntary consent to receive information about news, updates, new features, products, services, events or projects carried out by the Service Provider.

Requesting a Consultation or the preparation of an Offer does not create any obligation for the User to enter into a paid contract or incur any costs. If a Consultation, product or service is to be paid, the User will be informed of this before a separate contract is concluded.

A request for a Consultation or an Offer only authorizes the Service Provider to make contact regarding the matter indicated by the User. It does not constitute consent to conduct ongoing or recurring marketing activities unrelated to that request.

§ 4. Nature of the Letter from the Future

The Letter is prepared on the basis of information provided by the User and is exclusively motivational, developmental and informational in nature.

The Letter presents a hypothetical scenario of future events. It does not constitute a promise or guarantee that the goal described by the User will be achieved, that it will be achieved within a specific timeframe, or that taking the indicated actions will lead to a specific result.

The content of the Letter does not constitute legal, tax, financial, investment, medical, psychological or other advice requiring specific professional qualifications.

The User should independently assess the usefulness and relevance of the content of the Letter, taking into account their own situation, capabilities, health, financial situation and other relevant circumstances.

If achieving the goal requires making a decision that may significantly affect the User's health, legal, professional or financial situation, the User should consult an appropriate specialist.

The Letter may be generated automatically using artificial-intelligence-based tools. The use of such a tool does not mean that the Letter has been individually verified by a psychologist, therapist, career advisor or other specialist.

§ 5. Conditions for concluding the contract

A contract for the generation and delivery of the Letter is concluded once all of the following conditions are jointly met:

  • the mandatory fields of the Form have been correctly completed;
  • a valid email address has been provided, if the Letter is to be delivered through it;
  • the User has read and accepted these Terms;
  • the User has read and accepted the information on the processing of personal data;
  • the User has selected the "Generate my Letter from the Future" button or another button clearly indicating an order for the free service.

The contract is a one-off contract and is performed once the Letter has been correctly generated and made available or sent to the User, unless the parties expressly agree on further service provision.

The Service Provider may send the User a confirmation of the conclusion of the contract, together with a copy of or a link to the applicable Terms.

The Service Provider may refuse to generate the Letter if:

  • the Form was completed in a way that makes it impossible to determine the User's goal;
  • the content provided is contrary to law or good practice;
  • the content violates the rights or personal interests of other persons;
  • the User's purpose is to cause harm, commit a prohibited act, or circumvent the law;
  • the User takes actions that threaten the security of the Application;
  • performing the service is not possible for technical reasons beyond the Service Provider's control.

If the obstacle can be remedied, the Service Provider may allow the User to correct or complete the Form.

§ 6. Rules for entering content into the Form

The User is required to use the Application in accordance with the law, these Terms, and generally accepted standards of social conduct.

The User is responsible for the content entered into the Form and should provide information that is true, current and relevant to the purpose for which it is collected.

It is prohibited to enter content that is:

  • unlawful, offensive, defamatory or inciting violence;
  • infringing copyright, personal rights, trade secrets, or the confidentiality of information;
  • containing malicious software, scripts, or instructions that could disrupt the operation of the Application;
  • aimed at obtaining content that would facilitate the commission of a prohibited act;
  • concerning other persons to an extent broader than is actually necessary to prepare the Letter.

The User should not include in the Form special categories of personal data, in particular information concerning health, disability, sexual orientation, racial or ethnic origin, religious, philosophical or political beliefs, trade union membership, genetic data, or biometric data.

The User should also not provide a national identification number, identity document data, payment card data, passwords, access codes, information about criminal convictions, or other data whose disclosure could expose the User or another person to harm.

If describing the goal requires referring to another person, the User should first use a description of that person's relationship or role, such as "partner", "spouse", "business partner" or "supervisor", instead of giving their full name.

When providing another person's data, the User should have a lawful basis for using it and should limit the scope of that data to the minimum necessary to prepare the Letter.

§ 7. Technical requirements and security

Proper use of the Application requires:

  • a device with internet access;
  • an up-to-date web browser supporting the technologies used by the Application;
  • an active email address;
  • software enabling messages and documents sent by the Service Provider to be read.

The User should use an up-to-date operating system and browser, and should secure their device against access by unauthorized persons.

Using outdated software, having disabled features necessary for the Application to work, or having an unstable internet connection may cause the service to malfunction.

The Service Provider may temporarily restrict access to the Application in order to carry out maintenance work, updates, fault removal, or the implementation of security measures. Where possible, planned work will be carried out in a way that limits inconvenience to Users.

It is prohibited to take actions aimed at breaking security measures, gaining unauthorized access to data, automated bulk downloading of content, or disrupting the operation of the infrastructure.

§ 8. Consultation and preparation of an Offer

After the Letter has been generated, the User may voluntarily ask the Service Provider for an additional Consultation or the preparation of an Offer.

If the Consultation option is selected, the Service Provider may use the data provided in the Form to the extent necessary to understand the User's situation and prepare for the conversation.

If the Offer preparation option is selected, the Service Provider may analyze information about the User's needs and expectations in order to present a specific product or service proposal.

The Service Provider will contact the User using the communication channel indicated when submitting the request. If the User provided only an email address, contact will take place by email.

A request for a Consultation or an Offer remains valid for the time necessary to carry out the contact and does not constitute consent to further sending of commercial information after the matter has been concluded, unless the User has expressly given such consent.

If the User does not respond to the Service Provider's contact attempts, the Service Provider may make further attempts to make contact.

§ 9. Commercial information and marketing

Commercial information and direct marketing carried out using email, telephone, or other means of electronic communication will only be carried out after the User has given the appropriate consent by checking the relevant checkbox when starting to complete the Form.

Marketing consent is voluntary, separate from acceptance of these Terms, and is not a condition for generating the Letter or using the Application's core features.

The User may withdraw consent at any time, in particular by using the unsubscribe link included in a message, if present, or by sending a request to .

Withdrawing consent does not affect the lawfulness of actions taken before its withdrawal.

Consent given to the Service Provider does not authorize other entities not named in it to conduct their own marketing towards the User.

§ 10. Rights to the Letter and to User Content

Rights to the Application, its designations, layout, source code, graphic materials, texts and other elements belong to the Service Provider or to entities from which the Service Provider has obtained the appropriate rights.

The User may use the Letter they received for their own purposes, in particular by saving it, printing it, sending it to a loved one, or keeping it in their own archive.

The User may not use elements of the Application to create a competing service, carry out bulk downloading of them, or remove markings indicating the source of the materials.

The User retains rights to the content they have entered. To the extent necessary to perform the contract, the User grants the Service Provider a non-exclusive, royalty-free right to technically record, reproduce, transmit and transform that content in order to generate and deliver the Letter.

The right referred to above does not include the use of User Content in advertising materials, publications, examples, or for training artificial intelligence models. Such use requires the User's separate consent.

§ 11. Liability of the Service Provider

The Service Provider undertakes to provide the services with due diligence, in accordance with applicable law, these Terms, and the description of the Application's functionality.

The Service Provider is liable to the Consumer for failure to deliver the service or for its non-conformity with the contract, on the terms set out in applicable law.

The Service Provider is not liable for the User's failure to achieve the goal described in the Form, because the Letter does not constitute a promise of a specific result.

The Service Provider is not liable for the consequences of decisions made by the User based solely on the content of the Letter, in particular where the decision required professional advice.

The Service Provider is not liable for irregularities resulting from the User providing incomplete, untrue, imprecise, or mutually inconsistent data.

The provisions of these Terms do not exclude or limit the Service Provider's liability in cases where such exclusion or limitation is not permitted under applicable law.

§ 12. Withdrawal from the contract

A Consumer entering into a distance contract has the rights set out in the Polish Act on Consumer Rights, taking into account the special provisions concerning digital content and services, and contracts under which the Consumer provides personal data.

If the Letter is to be generated before the expiry of 14 days from the conclusion of the contract, the User may submit an express request for the service to begin before that period elapses. Otherwise, the Letter will be made available to the User no earlier than after 14 days from the conclusion of the contract, in accordance with § 5(1) of these Terms.

Acceptance of these Terms does not equate to requesting the immediate commencement of performance. The User makes this declaration by checking the relevant checkbox while completing the Form.

The provisions of this section do not limit the User's right to file a complaint concerning non-delivery of the Letter or its non-conformity with the contract.

§ 13. Complaints

The User may file a complaint concerning the operation of the Application, non-delivery of the Letter, non-conformity of the service with the contract, or other irregularities related to the provision of the services.

A complaint can be filed:

  • by email at ;
  • in writing, to the Service Provider's address indicated in § 1 of these Terms.

A complaint should, where possible, include information enabling identification of the User, the email address used to order the Letter, a description of the problem, the date it occurred, and the expected way of resolving the matter.

The absence of some information does not mean the complaint will be left unaddressed, if it can be resolved based on the information provided.

The Service Provider handles complaints within 14 days of receiving them. The User will be informed of how the complaint was handled by email, unless another form of response has been agreed.

If additional information is needed to handle the complaint, the Service Provider may ask the User to provide it.

§ 14. Change of legal form and continuation of business

The Service Provider may, in the future, change the form in which it conducts business, form a company, contribute the business or the project related to the Application to a company, sell the business, or entrust the operation of the Application to another entity.

If, as a result of such an event, another entity is to take over the rights and obligations related to the provision of the services, this will happen only to the extent permitted by law and on the basis of an appropriate legal act.

The User will be informed of a planned or completed change if it affects the party to the contract, the identity of the data controller, the way the services are provided, or the User's rights.

The information will include at least the designation of the new entity, the date of the change, the scope of business taken over, contact details, and information about the rights available to the User.

If the transfer of the contract or specific obligations requires the User's consent, the Service Provider will request that consent before carrying out the act to which it relates.

The provisions of this section do not constitute consent to transfer data to any third parties, nor to marketing conducted by such entities.

§ 15. Changes to these Terms

The Service Provider may change these Terms for important reasons, including in particular:

  • a change in law or its binding interpretation;
  • a change in the Service Provider's details or legal form of business;
  • the introduction of new features;
  • a change in how the Application technically operates;
  • the need to implement new security measures;
  • the need to remove ambiguities or errors, provided the change does not infringe Users' acquired rights.

A one-off contract for generating the Letter is governed by the version of these Terms accepted by the User when the contract was concluded.

If continuous services are introduced in the future, the User will be informed of changes with appropriate notice, and of the right to stop using the service if the change materially affects their rights or obligations.

§ 16. Final provisions

Contracts entered into under these Terms are governed by Polish law.

In matters not regulated by these Terms, the provisions of the Polish Civil Code, the Act on Providing Services by Electronic Means, the Act on Consumer Rights, the Law on Electronic Communications, and the provisions on the protection of personal data apply in particular.

These Terms are effective as of 01.08.2026.